Deleting your sign-in

To delete your sign-in, write to privacy@scarab-os.tech from the address you sign in with, and name the shop.

We delete your seat at the shop and your sign-in, and write back when it is done. The shop's records stay with the shop, as below.

Your seat at the shop, your sign-in address, your PIN, and the link to Google or Apple if you used one. You are signed out everywhere.

The shop's own records stay with the shop: the jobs, invoices, payments, hours on the clock and sealed repairs you worked on keep your name. The shop is required to keep business records, and a sealed repair cannot be changed or removed by anyone, us included, except in response to a legal demand.

The system's record of who did what (taking a payment, sealing a repair, changing hours) is kept for seven years and then deleted.

You do not have a Scarab OS account: your details are the shop's. Ask the shop to correct or remove them, or fix your name, phone and email yourself from the private link the shop sends you. A shop can remove everything about a customer except sealed repairs and the shop's ledger.

Closing a shop removes nothing: the owner can still download the shop's records for as long as they exist. To close a shop, write to help@scarab-os.tech. The privacy policy has the whole picture.